LAST UPDATED 25 SEPTEMBER 2026
01SkorX TMS plans and add-ons
If you bought a TMS plan or add-on and have not yet published a tournament with it, you can ask for a full refund within 7 days of purchase. Once a tournament using the plan has opened registrations or started, the plan has been used and is not refundable.
If something on our side stops your event from running as promised, tell us and we will make it right with a credit or a partial or full refund.
02SkorX Pro
SkorX Pro is bought and managed inside the app. You can cancel at any time and keep Pro until the end of the period you paid for. Store purchases are refunded under the App Store or Google Play refund rules.
03Tournament entry fees
Entry fees are set and collected for the organizer of each tournament, so refunds for withdrawals, waitlists or cancelled divisions follow the organizer's published policy. If an organizer cancels an event, entry fees paid through SkorX are refunded in full.
04How refunds are paid
Approved refunds go back to the original payment method through Razorpay, usually within 5 to 7 working days. GST invoices are adjusted with a credit note.
05Asking for a refund
Email skorx.app@gmail.com with your order number and the reason. We reply within 2 working days.